Communication portal. Simple application submission and communication with your administration.

How Intrexx can support companies in daily operations

Challenge

Inquiries come in through multiple channels.

Whether it's email, phone, or contact form. Assigning incoming messages to the right people can quickly become a challenge.

Intrexx solution

Direct communication through a unified platform.

Give citizens the opportunity to contact you at a central location. Clever processes check each contact and forward it accordingly.

Benefit

Faster processing times.

When information directly reaches the right people, processing times are drastically reduced. With benefits for both employees and citizens.

Digitize processes effortlessly:

• Assignment of responsibility
• Approval processes
• Application submission
• And more!

With Intrexx, you can easily decide how citizens can contact you. You can create a uniform contact method in the citizen portal, or let processes listen on different communication channels.
Whichever option you choose, with Intrexx you can always further expand processes, for example, to directly check applications for completeness or to automatically notify citizens about the status of their contact via SMS or email.
Internally, you can then share the resulting data in compliance with data protection regulations and securely, within your administration with the involved individuals or departments.